1. Shipping Locations

We offer shipping services worldwide, ensuring that customers from various locations can enjoy our products.

2. Processing Time

Upon placing an order, our team will process it within 1-2 business days. During peak seasons or special promotions, processing times may be slightly extended.

3. Shipping Methods

We collaborate with reliable shipping carriers to ensure prompt delivery. You can choose between standard shipping or expedited options at checkout.

4. Estimated Delivery Time

The delivery time varies based on your location and the selected shipping method. Typically, domestic orders take 14-28 business days, while international orders may take 20-40 business days.

5. Tracking Information

Once your order is shipped, we will provide you with a tracking number via email. You can use this information to monitor your package's progress until it arrives at your doorstep.

6. Shipping Fees

Shipping costs are calculated based on your destination and the weight of the items in your order. You will see the exact shipping cost during the checkout process.

7. Customs and Duties

For international orders, please be aware that customs duties, taxes, and fees may apply upon delivery. These charges are the responsibility of the recipient, and we recommend checking with your local customs office for more information.

8. Delivery Address

Ensure that the shipping address provided during checkout is accurate and complete to avoid any delays or misdeliveries.

9. Order Status and Support

If you have any questions about your order status or encounter any issues with the delivery, please don't hesitate to contact our customer support team at support@lamup.com. We are here to assist you.

Please note that delivery times may be affected by unforeseen circumstances, such as extreme weather conditions or public holidays. Rest assured, we'll make every effort to get your order to you as quickly and smoothly as possible.

Thank you for choosing LAMUP. We look forward to serving you and ensuring a delightful shopping experience from start to finish.